Frequently Asked Questions
Find answers to common questions about ordering, shipping, returns, and more.
Orders & Pricing
What are your minimum order quantities?
We have no minimum order quantities. Whether you need a single piece or several thousand, we can fulfill your order. Pricing is tiered, so larger quantities earn a lower per-unit cost.
How do I get pricing for my order?
Pricing is shown directly on each product page and updates based on the quantity you select. The more you order, the lower your per-unit price. For large or custom quotes, reach out through our contact page.
Do you offer volume discounts?
Yes. Pricing is tiered by quantity, so your per-unit cost automatically drops as your order size increases. The applicable price is reflected on the product page and at checkout.
Can I reorder a previous order?
Yes. Log into your account and open your order history, then reorder any past order in a few clicks.
Products & Inventory
Are your products first quality?
Yes. All of our blanks are first-quality goods from leading manufacturers. We do not sell seconds, irregulars, or misprints.
How accurate are your inventory levels?
Inventory is synced with our warehouse system, so the stock counts shown on each product page reflect current availability by color and size.
Do you carry plus sizes and tall sizes?
Yes. Many styles are available in extended sizes, including plus and tall options. Available sizes are listed on each product page.
Which brands do you carry?
We carry a wide range of leading apparel brands. You can browse every brand we stock on our brands page.
Is ValueBlanks affiliated with the brands you sell?
ValueBlanks sells authentic, first-quality blank apparel from leading apparel brands. ValueBlanks is an independent reseller and is not affiliated with or endorsed by the listed brands unless expressly stated. All brand names and logos are the property of their respective owners.
Shipping & Delivery
Do you offer free shipping?
Yes. Orders over $49 ship free. Standard, expedited, and overnight options are available at checkout, with rates calculated by destination and weight. See our shipping information for full details.
How long does shipping take?
Orders are processed within 1-2 business days. Standard ground delivery typically takes 3-7 business days, with expedited (2-3 days) and overnight options available at checkout. Full timing details are on our shipping page.
Do you ship internationally?
We currently ship to all 50 U.S. states. International shipping is available to select countries by request — contact our team for a quote.
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also view tracking anytime in your account order history.
Returns & Exchanges
What is your return policy?
We accept returns of unworn, unwashed items with original tags within 30 days of delivery. Custom or decorated items and clearance/final-sale items are not eligible unless defective. See our returns & exchanges page for the full policy.
How do I initiate a return?
Contact our support team to start a return. Email us at support@valueblanks.com or use our contact form with your order number, the items you'd like to return, and the reason. We'll review your request and send return instructions. Step-by-step details are on our returns page.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method. You can also choose store credit, which never expires. Original shipping costs are non-refundable unless the return is due to our error.
What if I receive defective merchandise?
Contact us within 7 days of delivery with photos of the defect and your order number, and we'll arrange a replacement or full refund at no cost to you.
Account & Support
How do I create an account?
Select the account icon in the top navigation, or visit your account page, and choose Create Account. Enter your details and you'll be ready to order and track shipments.
How can I contact customer support?
Email us at support@valueblanks.com or use the form on our contact page. Our team is available Monday–Friday 9am–6pm EST.