Returns & Exchanges
We want you to be completely satisfied with your purchase. If something is not right, we are here to help.
Return Policy
30-Day Return Window
You have 30 days from the date of delivery to return eligible items for a full refund or exchange. Items must be in their original, unworn condition with all tags attached.
Eligible for Return
Not Eligible for Return
How to Initiate a Return
To start a return, please contact our support team rather than attempting to process it through your account. Reach out by email or through our contact form and a team member will review your request and guide you through the next steps.
Contact Us to Request a Return
Email us at support@valueblanks.com or use our contact form. Include your order number, the items you wish to return, and the reason for your return.
Receive Return Authorization
Our team will review your request and, once approved, send you return instructions along with the return shipping details.
Ship Your Return
Pack your items securely and ship them back using the instructions provided. Keep your tracking number for reference.
Receive Your Refund
Once we receive and inspect your return, your refund will be processed within 5-7 business days to your original payment method.
Defective or Damaged Items
If you receive defective or damaged merchandise, please contact us within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost to you.
What to include: Photos of the defect or damage, your order number, and a brief description of the issue. This helps us process your claim quickly.
Refund Information
Processing Time
Refunds are processed within 5-7 business days after we receive your return.
Refund Method
Refunds are issued to the original payment method used for the purchase.
Shipping Costs
Original shipping costs are non-refundable unless the return is due to our error. For returns that are not due to our error, the customer is responsible for return shipping costs. If we shipped the wrong item or the item arrived defective or damaged, we will cover return shipping or provide another no-cost resolution.
Store Credit
You may opt for store credit instead of a refund. Store credit does not expire.